Vonics

tradies.vonics.ai

Miss fewer jobs while your team is on the tools.

Vonics answers trade calls, captures job details, filters urgent work, sends SMS summaries and writes clean notes into the systems your office already runs.

Build a tradie workflow See connectors
24/7 call capture ServiceM8-ready roadmap Xero payment chasing
After-hours calls Quote requests Emergency triage Job notes SMS summaries Invoice reminders

Positioning

Not another generic AI receptionist. A voice workflow layer for trade operations.

Competitors have proven the demand: tradies want calls answered, jobs qualified and systems updated. Vonics adds the infrastructure piece: SIP, Teams, SMS, recordings, workflow logic and app writeback from one platform.

01

Catch the call

Answer missed, overflow and after-hours calls with a bounded voice agent that knows what to ask.

02

Create the job context

Capture caller, site, trade type, urgency, access notes, photos or callback details before the office opens.

03

Push the next action

Send a Teams, SMS or email handoff now, then write into ServiceM8, Xero or the next field-service connector as it lands.

First workflows

Start where the phone is already costing money.

1

Missed call to job note

Caller intent, location, urgency and trade type are turned into a clean job-ready summary.

2

Emergency callout triage

After-hours calls are classified and escalated only when the rules say a technician should be interrupted.

3

Quote request capture

Collect site details, job type, timing and contact preferences before sending the office a ready-to-book lead.

4

Xero reminder calls

Check balances, call the customer, offer simple options and record the result for accounts.

Connector map

Built around the systems tradies already mention by name.

We will sell the vertical now, keep the workflow honest, and build connectors in priority order from real demand.

ServiceM8Beta: customers, jobs, notes, scheduling and webhooks.
XeroBeta: balances, invoice lookup, payment links and reminders.
Google CalendarAvailable: booking windows, reminders and follow-up tasks.
Microsoft 365Available: calendar, mailbox and Teams handoff patterns.
TradifyAPI discovery: job and customer writeback path to confirm.
FergusPlanned: customers, jobs, sites, contacts, quotes and invoices.
Tradie M8Discovery: connector scope to verify from customer demand.
Webhook / ZapierBridge for systems without a direct connector.

Partner names and logos are used for identification of integration targets only. Connector status does not imply endorsement, certification or formal partnership unless stated in writing.

Animated tradie pitches

Call scenarios that sound like the workday.

Short scenarios in the Vonics cartoon illustration style, with subtitles for silent viewing.

After-hours emergency triage

Keep technicians for real urgent work, with the right details captured first.

Vonics asks what happened and where.The workflow checks the callout rules.The technician gets a useful note, not a vague voicemail.

Quote request capture

Turn a missed call into a structured lead for the office.

Job type, suburb and timing are captured.The caller gets a confirmation message.The office receives the lead with next action.

Xero payment chasing

Use voice and SMS to help accounts follow up without awkward manual calls.

Vonics checks the approved invoice context.The customer can request a link or accounts callback.The result is recorded for the office.

Core packages

Same four Vonics packages, tuned to trade workflows.

Choose by workflow count and integration count. Call minutes, SMS, payment gateway fees and custom field-service connector builds remain separate or quoted.

Starter

For one first workflow such as missed-call capture or quote intake.

$79/mo
  • 1 workflow + 2 integrations = $79/mo
  • Call summary, transcript and job note
  • Email, SMS or Teams handoff path
Discuss Starter

Growth

For trade teams adding quote, dispatch, payment and callback workflows.

$249/mo
  • 5 workflows + 5 integrations = $249/mo
  • ServiceM8, Xero or calendar workflow paths
  • Connector onboarding and review rules
Discuss Growth

Operations

For higher-volume dispatch teams with reporting and escalation needs.

$690/mo
  • 20 workflows + 15 integrations = $690/mo
  • After-hours, payment and dispatch workflows
  • Reporting, audit and escalation design
Discuss Operations

Enterprise

For ServiceM8, Fergus, Tradify, SIP or custom field-service integration work.

Custom
  • Custom workflows + custom integrations = quoted
  • API discovery and test tenant
  • Webhook replay, audit and writeback design
Contact sales

Tradie FAQ

Questions before using AI reception for trade calls.

Can Vonics answer after hours?

Yes. The workflow can collect job details, ask urgency questions and send the team a clean callout note.

Can it write to ServiceM8 or Xero?

ServiceM8 and Xero paths can be scoped with connector permissions and review rules. Many teams start with summaries before writeback.

Can urgent calls still reach a person?

Yes. Escalation and human handoff are part of the workflow design, especially for emergency callouts.